Working with people outside of your team requires open lines of communication. Traditionally this problem is exaggerated when they are outside your organization. Email has filled this void for many years, but it also comes with many challenges.
Elate enhances team collaboration such as Customer Support with Google Gmail Shared Inbox.
By using Gmail and Outlook, users adopt the features intuitively. This results in faster more productive resolutions.
Collaborate with coworkers, keep stakeholders informed and pass onto other teams as needed.
Email messages can be grouped and viewed as conversations.