Shared Inbox

Working with people outside of your team requires open lines of communication. Traditionally this problem is exaggerated when they are outside your organization. Email has filled this void for many years, but it also comes with many challenges.

Elate enhances team collaboration such as Customer Support with Google Gmail Shared Inbox.

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Shared Inbox for Gmail

Simple and Secure Messaging

By using Gmail and Outlook, users adopt the features intuitively. This results in faster more productive resolutions.

Stay in the Loop

Collaborate with coworkers, keep stakeholders informed and pass onto other teams as needed.

Conversations

Email messages can be grouped and viewed as conversations.

Why Elate?

Google Workspace
Elate
Shared Inbox
State Management
Secure Sharing for Teams
Assign Responsibility
Agent Collision Detection
Service Level Agreement (SLA) Metrics